Security

Encryption
  • The website uses financial-grade SSL encryption of the data.

  • Hotdesc encrypts data-at-rest using AES-256, block-level storage encryption on the server giving you greater security.

Data Security & Redundancy
  • Our servers and your application data are hosted and managed in secure data centers in the United States by Amazon Web Services (AWS). Your application data is also stored on AWS.

  • The data center operations have been accredited under:
    ISO 27001 | SOC 1 and SOC 2/SSAE 16/ISAE 3402 | PCI Level 1 | FISMA Moderate | Sarbanes-Oxley (SOX)View the full list of Amazon AWS certifications Learn More

  • AWS environments are configured with multiple Availability Zones (AZs) within each given region. These AZs distribute documents between various physical locations within an AWS region. AZs are designated by environmental tolerance. While they exist in the same AWS region, they do not share power grids, flood plains, fault lines, etc. with the other physical locations within the same region.

  • Hotdesc has a redundant high availability (HA) server within AWS for production server failover

Partner API’s
  • Hotdesc offers strategic integrations and solutions with independent vendor applications through API connections. Safeguards for the tools built and implemented by Hotdesc partners are established and maintained by the partner. Any additional information related to the security of these partner API’s and connectors should be addressed to the partner.

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